Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying all users about the change.
Social Media Response
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches similar services.
It has advised users to review their products and manually change the size when needed, resulting in member annoyance.
Measurement Approach Changes
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The app has more than 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification to its shipping options due to shopper criticism.